I am so glad that we chose to go with APC – their technician Erik was wonderful both times he came to our home. He took the time to walk us through the process and answer all of our questions, and was great at keeping in touch with us throughout. He really helped calm us down as our nerves were greatly frazzled and we were both highly stressed – Erik’s calming and good humored approach did a lot towards making us feel like things would be okay again! APC was promptly on our doorstep, and right on time, within 24 hours of my initial call, and thanks to them, an overwhelming and disgusting bed bug problem has been quickly and efficiently handled and is just a bad memory. Even better all of this came at an incredibly reasonable price – I called several other companies during the first day of our problem, and APC offered the very best price AND guarantee of their service. We feel confident we made the best possible choice in professionals, will call them again for any of our extermination needs, and would recommend APC to anyone – THANK YOU!